Overview
This Shipping Policy applies to all orders placed through aelorae.com, covering the full range of our products including women’s wallets, luggage tags, women’s checkbook covers, and men’s belts. At Aelorae, we are committed to delivering a hassle-free, transparent, and customer-centric shopping experience. We provide dependable international logistics services and clear, straightforward shipping terms for every customer across the globe.
Free Worldwide Shipping (Zero Minimum Order)
Aelorae offers complimentary standard international shipping on all orders, with no minimum spending requirement whatsoever.
There are zero hidden logistics fees, service fees, or additional checkout surcharges for any purchases made on aelorae.com. Whether you order a single leather accessory or a bulk assortment of products, your order will automatically qualify for free global standard shipping. This exclusive shipping benefit is valid for all delivery destinations supported by our official logistics partners worldwide.
Order Processing Timeline
All confirmed paid orders will be processed, packaged, and ready for shipment within 1 to 3 business days. Our order processing hours operate Monday through Friday, excluding weekends and statutory public holidays. Any orders placed during weekends or official holidays will be scheduled for processing on the next working business day.
Minor processing delays may occur during peak shopping seasons, large-scale promotional activities, or inventory restocking cycles. Our team always prioritizes fast order dispatch to ensure customers receive their purchases in a timely manner.
Estimated Delivery Timeframe
We ship all orders via reliable, verified international standard shipping carriers. Actual delivery duration varies depending on the customer’s destination country, local customs clearance procedures, and regional postal operational efficiency.
Delivery estimates by region are as follows:
- United States & Canada: 7–15 business days
- European Countries: 8–18 business days
- Australia, New Zealand & Oceania Regions: 10–20 business days
- All Other Global Destinations: 12–25 business days
All delivery times are approximate estimates. We cannot guarantee exact delivery dates due to uncontrollable external factors, including customs inspections, local postal delays, extreme weather conditions, and regional logistics schedule adjustments.
Order Tracking Service
Once your order departs our warehouse, you will receive a dispatch confirmation email containing your exclusive tracking number and official carrier tracking link. Please note that tracking data may require 24 to 48 hours to fully update and display complete transit information on the logistics system. You may monitor your package delivery status online at any time until your order is successfully delivered.
Shipping Restrictions & Unsupported Areas
Aelorae reserves the right to limit or suspend shipping services to regions affected by trade sanctions, export control laws, governmental political restrictions, or widespread logistics service suspensions. If your delivery location is temporarily unavailable for shipping, our system or customer support team will notify you promptly. We reserve the right to cancel your order and issue a full refund with no additional fees or deductions.
Customs Duties & Import Taxes
All international shipments may be subject to local import taxes, customs duties, or clearance fees imposed by the destination country’s government authorities. These additional charges are the sole responsibility of the customer. Aelorae does not cover, reimburse, or assume liability for any customs fees, import taxes, or related surcharges incurred during international shipping and delivery.
Undeliverable & Returned Shipments
Any packages returned to our warehouse due to incorrect shipping addresses, recipient refusal of delivery, unsuccessful delivery attempts, or unclaimed status will be managed per our internal rules. Customers are solely responsible for entering accurate and complete shipping information during checkout. Redelivery fees or secondary shipping costs will apply for packages returned due to customer-provided errors.
Shipping Delays Disclaimer
Aelorae and its affiliated operating entities shall not be held responsible for shipping delays caused by unforeseeable external factors, including customs detention, local postal service disruptions, natural disasters, public emergency events, flight suspensions, and global logistics network adjustments. Our customer support team will proactively assist in tracking and investigating delayed shipments wherever feasible.
Policy Revisions & Updates
We retain the right to revise, amend, or update this Shipping Policy at any time without prior notice. All policy modifications take effect immediately upon publication on the aelorae.com official website. Your continued use of our website and submission of new orders following policy updates constitutes full acceptance of the revised shipping terms and conditions.
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